Privacy Policy

Introduction

Welcome to Verblyf Netwerk! Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information across the following websites:

By using any of these websites, you consent to the collection, use, and storage of your information as outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name, email address, phone number, and other contact details when you:
- Create an account.
- List accommodation or make a booking.
- Contact us for support.

1.2 Usage Data

Your IP address, browser type, operating system, and browsing behavior on our websites.

1.3 Payment Information

Payment details (e.g., billing address and card details) when making purchases through our platform.
Note: Payment information is processed securely by third-party providers and not stored by Verblyf Netwerk.

1.4 Location Data

If enabled, your device’s geolocation to display nearby accommodation options.

1.5 Cookies and Tracking Data

Details are covered in the Cookie Policy subsection below.

2. How We Use Your Information

We use your information to:

Provide Services:
- Facilitate accommodation bookings.
- Enable communication between users and providers.
Improve User Experience:
- Analyze website usage to enhance functionality and design.
Marketing and Communication:
- Send newsletters, promotional offers, or updates (only with your consent).
Compliance:
- Meet legal obligations and prevent fraud or abuse.

3. Sharing Your Information

3.1 With Service Providers

Third-party companies providing services like payment processing, analytics, and email marketing.
We ensure all third parties comply with applicable data protection laws.

3.2 Legal Requirements

We may disclose your information if required to:

Comply with a legal obligation or court order.
Prevent fraud or misuse of our platform.

3.3 With Other Users

If you create a public profile or listing, certain information (e.g., name, contact details, accommodation details) will be visible to other users.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. You may request deletion of your data at any time.

5. Security

We use industry-standard security measures, including encryption and firewalls, to protect your information. While we strive to secure your data, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Object to the processing of your data in certain circumstances.
File a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, contact us at info@verblyfnetwerk.co.za.

7. Cookie Policy

Cookies are small files stored on your device that help us enhance your experience on our websites. This section explains our use of cookies.

7.1 Types of Cookies We Use

Essential Cookies:
- Required for basic functionality like logging in and completing bookings.
Performance Cookies:
- Track website usage to help us improve design and performance.
Targeting Cookies:
- Used to deliver personalized ads and promotions.

7.2 Third-Party Cookies

Third-party providers (e.g., Google Analytics) may place cookies on your device to analyze usage patterns or display ads.

7.3 Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

8. Third-Party Services

Our websites may link to third-party platforms (e.g., Booking.com, payment processors). We are not responsible for the privacy practices of these platforms, and we encourage you to review their policies.

9. Updates to This Policy

Verblyf Netwerk may update this Privacy Policy to reflect changes in our practices or legal requirements. Users will be notified of significant updates through email or website announcements.